Dear Valued Customers,
Like most of you, we are preparing for the impact that COVID-19 is going to have on our daily lives and communities. As always, our top priority and commitment is to keep our customers, employees and families safe and healthy.
Rick’s AEC Reprographics Will Remain Open:
As an essential part of the supply chain for government, utilities and construction operations we will remain open. Rick’s AEC Reprographics is an essential service provider to the A/E/C industry. We continue to provide information management services and construction critical communications to support our customers. We will provide delivery services, with adherence to all health guidelines in place.
Commitment to Help Control COVID-19:
We actively monitor the COVID-19 situation, especially governmental mandates, and recommendations set forth by the CDC (https://www.cdc.gov/). At the same time, we continue to operate at full capacity to provide you with the highest quality prints, products and services you have come to expect from us.
Business Delivery Service:
To protect you and our drivers, we will be implementing additional Steps to Prevent Illness as recommended by the Centers for Disease Control and Prevention. To avoid contact, please include instructions with your order if you’d like us to leave your delivery outside your office door or in your reception area. We will note the recipient’s name and they will not be asked to sign a delivery ticket or invoice.
Home Delivery Service:
To support work from home, we will leave packages at your front door to avoid unnecessary contact and will call the number on the order to confirm delivery.
Coming to our store:
We have expanded our normal cleaning efforts to include frequent disinfecting of counters and doors. We practice appropriate social distancing of six feet in our customer service areas and also provide curbside pickup to further reduce contact. We continue to monitor CDC updates and guidelines and adhere to all new information as we receive it. Again, health and safety is our top priority.
If you have any questions or concerns, please feel free to email us at email@example.com or call us at 775-420-9910. Thanks for your continued business. Together we will all get through this.
Rick’s AEC Reprographics
488 Kietzke Lane
Reno, NV 89502